General

What If My Trash Wasn't Picked Up?

Quick Answer

If it's past 6:00 PM on your scheduled pickup day and your trash wasn't collected, call our Tifton office at (229) 382-4411 to report a missed pickup. Leave your cart at the curb - we'll send a truck back.

Common Reasons for Missed Pickup

Before calling, check these common reasons why your trash may not have been collected:

  • ✗Cart wasn't out by 6:00 AM - Our trucks start early and won't circle back during regular routes
  • ✗Cart was blocked - Parked cars, other carts, or obstacles prevent the truck from reaching your cart
  • ✗Lid wasn't closed - Overflowing carts with open lids may be skipped
  • ✗Holiday delay - Pickup may be delayed one day after New Year's, Memorial Day, Thanksgiving, or Christmas
  • ✗Prohibited items - Hazardous materials or oversized items in the cart

What to Do

  1. 1Wait until 6:00 PM - Routes sometimes run late due to weather or volume
  2. 2Check for issues - Make sure cart is accessible and lid is closed
  3. 3Call us - Report the missed pickup to (229) 382-4411
  4. 4Leave cart out - Keep your cart at the curb until we can send a truck

Related Questions

What time does the trash truck come?Where should I place my trash can for pickup?What's the holiday pickup schedule?

Report a Missed Pickup

Call our Tifton office and we'll get your trash collected.

Call (229) 382-4411